
Will You Work for AI—or Will AI Work for You?
Every business is being told to bet on AI. Felix Canis bet a Pittsburgh network of two hundred freight companies on it, and someone is poisoning the data it learns from. To save it, he rebuilds it so the drivers and dispatchers who live with its decisions can see what it decides and stop it when it's wrong. The deeper he digs, the less the attack looks like anything he knows how to fight.
The Human Signal is a business thriller for anyone trying to make AI work without losing the people who make the business work.
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Felix learns them the hard way. Take them to your next vendor demo.
Who can see it?
Before an AI decision reaches a customer or a coworker, can the person closest to the work see what it decided, and why?
Who can stop it?
When it's wrong, who has the authority to stop it, and can they do it in time?
Who pays?
When the system makes a mistake, whose paycheck or budget absorbs the cost? Settle it before something breaks.
Does the record carry it?
When someone catches a near miss, is it written down where the next shift and the next model update will find it?
Whose dashboard saw zero?
When your numbers say a problem cost nothing, find out who quietly paid for it.
You'll notice none of them is about the model. The Human Signal is the story of where each one came from.
The owner
You're deciding whether to trust a vendor's black box with the business.
The manager
You're rolling out AI tools your team doesn't trust yet.
The worker
Your judgment is the part of the job the system can't see.
The executive
You're the one who has to sign for all of it.
No technical background needed: the book comes with a glossary for business readers and a Practitioner's Toolkit you can run with your own team.
Start where Felix does, at 4:47 in the morning: a NICU shipment routed through hubs that don't exist, and a dispatcher reaching for his spiral notebook.